Overview

Florida Participant Direction Option is available through Simply Healthcare for adults with disabilities and the elderly who use Medicaid waivers.

Develop a care plan that meets their needs and goals
Select services and supports that are unique to their needs
Work with your Case Manager to revise the care plan as their needs change
Decide how much they want to pay for services and negotiate with providers based on designated rates.
Recruit, hire, manage, and dismiss employees.
Monitor their spending whenever they want on the BetterOnline™ web portal
Submit timesheets using BetterOnline

Payroll - PPL processes payroll for the service workers using funds from the participant's allocated budget
Employment tax requirements - PPL handles all employment-related tax requirements for participants
Monthly budget management - We support participants in managing their allocated budgets
Enrollment support - We help you with participant and worker enrollment
Customer service - Our professional Customer Service Representatives are available 6 days a week to assist you
Service reports - PPL's services reports give participants an overview of the services they have received